[saagarjha]

Documented by whom? Are you going to show a marcan post to them and claim it’s an Apple issue?

[gpm]

Marcan's post contains apple ticket numbers... presumably you show them those.

[krackers]

Apple store employees probably may not have access to bug reports that their engineers would be able to access?

[p_l]

In many countries Apple stores aren't run by Apple and won't have access to bug reports.

[throwaway290]

Uh, what? You mean the actual Apple Stores (which are only available in select countries) are not run by Apple? That would be new.

If you mean various third party resellers then of course, it's just a run of the mill shop that happens to sell Apple products, a completely different experience.

[p_l]

These are licensed shops that serve as effectively local Apple Store (as they are primary contact with Apple for majority of clientele) and then completely 3rd party stores which do not carry Apple branding.

[throwaway290]

Authorized resellers aren't your "contact with Apple", you can simply buy genuine apple products there. Authorized repair centers can do repair and have access to genuine parts. That's all it is.

Apple Store is a totally different shebang, if those are not owned by Apple it would be a major news story for lots of people.

And if they are owned by apple I don't see why their employees can not see bug reports.