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by slotrans 969 days ago
T-Mobile. I've been a TMo customer for most of 20 years. Every time I've needed anything they've taken care of it with no fuss.

Recently I added a line to my account, and ended up getting charged the wrong amount, because I have a very old plan and whoever added the line couldn't figure out how to make it the right price. One call, no transfers, and they fixed it to the correct price and refunded me the excess charge.