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> were extremely rude and unprofessional shouting at us... giving no directions or information to the hundreds of people affected... they left us stranded in the terminal First time dealing with Turkish port authorities? They do this to their own people. Try getting a car on a boat in Alanya. You will go on a mad goose paper chase: Person A will make you wait half an hour in their queue (with mandatory coffee breaks), to then tell you that you need a paper from person B. Person B is nowhere to be found, or on their coffee break, but person C says they might be in building X. No one in building X has ever heard of person B, and who the hell are you anyway for asking, go back to the terminal. Meanwhile your car is blocking other cars from leaving the boat, and there's nothing you can do because Person D needs to see that paper before you move it. People are getting stressed. An angry traveller knows person B from the village, and goes into Building X and drags him into the street so that he can give you your damn paper, but person B doesn't know what you're talking about and sends you back to person A. Person A is pissed off, and writes something on a piece of paper, and sends you to Person C. Person C, reads the paper, writes something else on the paper, and tells you to give it to Person A. Person A reads the scrap of paper, and then writes nothing but your number plate on a square piece of paper, and tells you to give it to person D, who barely glances at it and lets you go to your car. Moral: next time, have your number plate scrawled lazily on a postit note and wave it vaguely at the guy at the fence, like everyone else does to bypass the bureaucratic hell that is the turkish port authority. |
But here I was talking about the TK staff. The airline “service” reps. They were the rude and unprofessional ones I’m talking about. I have yet to hear “sorry” for the 36h delay and I had the pleasure of interacting with 20–30 TK staff at the airport during this ordeal.