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by tetris11
969 days ago
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Popping off your comment, to recommend EU customers stay clear of Coya insurance. Under Coya (Berlin based) they were amazing: cheap, responsive, helpful. Then post-pandemic they were acquired by Luko (a French firm), and their reliability and communicability dropped considerably (read: mass layoffs, AI chatbot hell, all claims via App, website just for decoration). It took 11 months to resolve a small incident, where they knew that 1 month longer and I could have legally sued them. As of last week, they've since been acquired by GetSafe; likely meaning even more layoffs. TLDR, stay clear from: Coya, Luko, GetSafe Your insurer should be somebody you can just phone up, though I know how hard that is for non natives. |
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