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by senkora
969 days ago
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I don't know about Braintree, but I did recently have a frontline customer support email to a consumer product company answered (incorrectly) by an LLM. I know that it was an LLM because it said that it was in a footer below the response. It was quite annoying and I had to email the company a second time because the LLM response checked some "did we respond" box on their system. |
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