[blzaugg]

Two game controller companies. Garvis (1998) & Mad Catz (2004)

My Gravis Xterminator's cable was coming out of the controller body. They shipped me a new one, and the box came with a return label. All free of charge.

My Mad Catz PS2 controller's tumbsticks had some stick-drift. They wouldn't replace the whole unit (out of warranty?) but did send me replacement parts for free. The rep. said they'd sent almost any replacement part for free.

[dharmab]

Mad Catz got eaten by Saitek who got eaten by Logitech. I think Gravis is straight up dead now.