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by OJFord 968 days ago
Because I don't need or want:

- confirmation of my order

- my order has been despatched

- my order is out for delivery

- my order has been delivered to locker

- reminder to collect from locker

- my order has been collected from locker

- feedback on customer support chat experience

- my return label has been generated

- reminder to return my item

- my refund is processing

That's Amazon, in case it's not obvious. I don't need any of that by email, I immediately archive it, and if I want to know I look in my account, not my email. I even have the app installed and notifying me with all of the same and more (I'm spared 'x stops away' by email).

2 comments

You are evidently in a tiny tiny minority of people with very special needs. The vast majority of users want to get these notifications, and most want to have them sent by email because it is one of the most uniquitous channels along with SMS and allows the recipient to "keep living and check the message later on when the time is right" (contrary to a regular in-app notification).

The vast majority of Amazon customers do not have its app installed. And those who do have the app can disable Amazon emails or create filters in their own mailbox, it's not exactly difficult.

> And those who do have the app can disable Amazon emails

No you can't, that is the point that is being discussed.

I get most of those twice, because the carrier is _also_ sending me "we received a package for you", "it is out for delivery" etc.