| Because I don't need or want: - confirmation of my order - my order has been despatched - my order is out for delivery - my order has been delivered to locker - reminder to collect from locker - my order has been collected from locker - feedback on customer support chat experience - my return label has been generated - reminder to return my item - my refund is processing That's Amazon, in case it's not obvious. I don't need any of that by email, I immediately archive it, and if I want to know I look in my account, not my email. I even have the app installed and notifying me with all of the same and more (I'm spared 'x stops away' by email). |
The vast majority of Amazon customers do not have its app installed. And those who do have the app can disable Amazon emails or create filters in their own mailbox, it's not exactly difficult.