[bjacobt]

Microsoft, I have a wireless sculpt keyboard + mouse. The mouse scroll wheel stopped working 2 years in. I called MS support and they sent me a full replacement (keyboard + mouse) at no cost.

Chic-filla - made an online group order for about $60, they forgot to include an item of <$10 value. Called and they gave a refund for the full order.

[cpach]

Microsoft blocked me after I purchased a gift card for my nephew. So I will never be able to buy a gift card from them again… The support couldn’t do anything about it. I can live with that but it definitely left a bad taste in my mouth.