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by x0x0 969 days ago
fastmail

I'm a paid account holder, and I've had 2 or 3 email support requests over perhaps 10 years. Each time a person actually read my request, thought about it, and gave a useful or helpful answer. eg in one case, their employee tracked down why search wasn't working the way I thought it should, and giving me an actual fix to the issue (I had an imported inbox in a subfolder, so saying in:Inbox in search wasn't working bec there were two folders named Inbox).

A+

1 comments

100%! It's an employee-owned company that is ethical and responsive. I've been with them for years and their service is outstanding both technically and in terms of support. Vastly preferable to the UI shambles that is Gmail and every "free" alternative.