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by fensgrim 961 days ago
> provide support when the customer has trouble understanding how to connect to a device on their local network.

Is it possible to order current revision of TinyPilot for someone in a remote location and connect to it on arrival through some managed service - without going through all the hoops of helping end user with setting up some form of reverse shell (e.g. either meshcentral or openvpn/wireguard for webinterface)?
2 comments
mdevaev 960 days ago
PiKVM can do this. We have developed a cloud-like platform that is already being tested, and we plan to launch it before the new year's release.

Technical details here: https://www.kickstarter.com/projects/mdevaev/pikvm-v4/posts/...

If you REALLY want to try it and you have PiKVM, you can contact us at Discord (https://discord.gg/bpmXfz5) and we will give you access to the beta version.

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mtlynch 961 days ago
No, unfortunately that's not something we offer.

Customers could do that on their end, but they'd have to buy the device from us, configure it for remote access,[0] and then forward the device to the final destination.

[0] https://tinypilotkvm.com/faq/cloud-access

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