[jabroni_salad]

Ops guy... These days cloudflare allows you to put comments directly into their service, but for a long time I would just export the zonefile and annotate that. There is a KB article somewhere in jira that will tell you what stuff is. I can also summon the ticket history to see what changes were made and why.

[remram]

Those comments have a very short length limit (smaller than the records themselves) and I don't understand why.

[magicalhippo]

Simple, indirection to the rescue again! Just add an increasing number in the comment field and keep track of which number is which comment in an Excel sheet on SharePoint or similar.

And yes, I'm mostly joking.