[albert_e]

>> There is never any issue with UPI, it’s just an excuse.

When we talk in absolutes like this, it sounds like technology worship.

I am not out here to denounce UPI or to say it is fraught with issues. Acknowledging limitations, edge cases, or the reality of some of the citizens for whom UPi is not the solution goes a long way in ensuring inclusive tech.

I am in the Silicon Valley of India and the monthly salaries I pay to household help are in cash. I would so prefer to switch to digital myself if they had that option. We can't simply deny the reality they live in because we love the new tech or the people that promote it.

The suggestion is to assume that there are people who cannot use UPI and other shiny new tech, and make accommodations for them to lead their lives, rather than push for all digital and exclude some people.