[lapcat]

> Diversity solves none of these

Why not? And what would?

> artificial diversity just creates divided teams.

Why do you consider diversity to be "artificial"? It's actually lack of diversity that's artificial.

Forget about gender and ethnicity for a second; what about the lack of age diversity in tech, and the rampant age discrimination? Oh, but it's a "meritocracy", and younger people are just "better", right? (See "Using terribly thin fonts with low contrast colors leading to unreadable websites." https://news.ycombinator.com/item?id=38068697)

[tasubotadas]

User interviews and user testing

[lapcat]

Offloading all of your design to users just shows that your team is lacking.