[echelon]

A couple of platform providers have burned me so bad that I will absolutely move my business and tell others about my bad experiences.

In 2008, GoDaddy let an associate transfer StrategyWiki.org and a bunch of other domains out of my account while I was on a college trip with no internet. I'd spent half a decade building up these projects, and they were stolen away without my knowledge. GoDaddy offered no recourse or apology. The guy that performed the heist was 15 years my senior and from a family of lawyers, which he absolutely threatened me with if I tried to fight him. Even though GoDaddy ownership has changed, I do not like them to this day.

Over the past few years, I maintained a personal Netlify account for hosting a bunch of personal websites. When I started building my startup on Netlify, they moved my personal websites out of their free tier (despite them being in a different account) and into a paid plan. They started charging my card (which I wasn't aware of), and when I changed my billing info they deleted my websites entirely. There was no option to restore them, and their support was incredibly rude. They kept telling me what I had to do to undo their mistake without offering to do it themselves.

Netlify is horrible. Rude and unhelpful.

I was just about to move over to Vercel, but if they're no better than Netlify, I may as well stay put.