[rubberband]

Your overall understanding is correct. People pay DocuSign to "think" of everything for them (which is not at all bad, it just comes at a cost). Depending on the space, you have to deal with crazy laws that no one in their right mind would know about (nor think to even consider).

Essentially, "no one ever got fired for signing with DocuSign" (play on IBM).

I'm late to the party here, but if the authors want real world examples, please reach out.

[alexopensource]

You are right. But there are many Individuals/companies who cannot benefit from DocuSign's trust because of the price tag. We want to provide them the free/ open source option and during the process build a brand that is equally trusted if not more than DocuSign.

[cucho]

Not OP, but would love to see those real world examples.