[sirius87]

I faced this issue last week. I use the other user profile for Android app development. My phone was lying on the table before me as I watched it abruptly reboot to a familiar black screen that prompted me to Try to restart or Factory reset the phone (losing all data). Obviously, fearing data loss, I chose to gamble with restart, not knowing what the issue was.

Then the phone began bootlooping with the Google logo and a progress bar stuck, going back to black and repeating. The power button + vol down move to get into fastboot was really really hard to get into. It took several attempts and about 15mins of time to finally get to the Factory reset option again. I lost all my data.

As an occasional android app dev who mainly writes apps for personal use, the thought of reporting the bug to Google didn't even cross my mind because (a) it seemed like a random filesystem corruption (b) I'm pretty much used to Google ignoring even high quality bugs reports from Android devs with helpful logs, so an end-user bug report with no logs would be beyond hope.

This may be a case of grass is greener, but Samsung in recent years has been responsive to bug fixes and updates while with Pixel's you basically get what comes through Android updates. Either way, as an Android user, bugs are a way of life.

I have another 3 year old device on Android 11 no longer eligible for updates with a similar 2 user profile setup, and that also randomly reboots to the Try to restart/Factory reset prompt usually after I hit the power button and the lock screen goes wonky. Just that restarting fortunately works in that case without any data loss.