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by 0xy
971 days ago
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Their support seems to be overwhelmed, despite transacting 5 figures a month through Wise Business support is non-existent. They missed multiple self-imposed deadlines to verify my account (they decided it had to be re-verified) despite the large monthly volume. In addition, the UX is deliberately designed to take your cash. If your account is currently limited and you can't send money, there is NO indication of this anywhere on the app or website -- not even in the transfer flow. It tells you that your money is now stuck AFTER you've sent it to them. That's right, if you are unable to send money they let you create a transfer and just freeze your cash as soon as you pay. Such an oversight can only be deliberate to pad their float. |
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Do you know any alternative which doesn't do this? Because I've seen the same trick in all of them.