[jabroni_salad]

oh my bad. I'll turn the spam filter off for your address. let me know if there's anything else I can do and be sure to rate this interaction 5 stars.

I actually do think this is an ATP issue. I've had a few premier cases for it and the guys manning the desk at microsoft dont know how to deal with it. We always have to get a japanese speaker to raise the case in that langauge because the JP support guys are way better than the english.

[MichaelZuo]

The problem is that no decision maker at Microsoft is actually going to promise in writing that even 99.9999% of the email data will be retained, and does not somehow mysteriously vanish, no matter how much money you spend with them. Let alone an actual 100%.

So it's pointless to make such a claim that no one at Microsoft HQ even approximately believes.