[mjbeswick]

It's reasonable to assume that any coffee that is served fresh will be scalinging hot, and that if you grip any disposable coffee cup too tightly, then the top wil pop off.

The staff didn't spill the coffee on the lady, she did it to herself.

I doubt this would go to court in other developed countries where healthcare is free!?

[shiroiuma]

They don't have drive-thru coffee service in other developed countries, in my experience. That's an American thing.

And according to other coffee-drinkers here, DD serves their coffee much hotter than other places, so no, it's NOT reasonable to assume it'll be that hot.