[michalf6]

And then there are companies like Dell and Lenovo which dispatch a serviceman to your address on next day and fix or replace the device on the spot.

[dghlsakjg]

Isn’t that normally an add on service that you purchase in addition to the thing you’re buying?

[hackideiomat]

In my experience, they do not even ask for warranty or support service or what not. A Lenovo person will come and help. Period.

[simonjgreen]

Dell ProSupport for IT is the absolute benchmark