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by vlastik 962 days ago
That's exactly why would I newer support opting for GCP.

With AWS, we have our account manager, whom I can call and he actually has some powers and can fix and do stuff for us.
1 comments
resolutebat 962 days ago
Surprise surprise, paid GCP customers get the same.
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vlastik 962 days ago
Not in my experience, unfortunately. The reps we got with GCP could give us advice, but no real powers to push stuff or solve problems, it felt more like L1 support. As described bellow, maybe it depends on a company size and/or a country.
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dacryn 962 days ago
our account manager definitely opened doors for us and got us in touch with experts that could solve our issues.

150 sized company in a small EU country. We have a silver enterprise contract.

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indymike 962 days ago
> paid GCP customers get the same

I think paid may be relative with GCP.

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