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by NateEag 967 days ago
> Users don't care about technical debt. > > > Falsehoods Project Managers Believe About Technical Debt

If users care about something, then it's either a missing feature or a bug (/ UX flaw), _by definition_.

Sure, we could argue definitions, but over the years I've concluded that "technical debt" is only a useful label if it means "things that make development harder but don't impact the user interface."

Latency optimization? That's a UX improvement, not tech debt.

Supporting characters in existing customer names? Bugfix, not tech debt.
1 comments
corbezzoli 967 days ago
But technical debt slows everything down. I’ve seen first hand whole modules of a system ignored because nobody wanted to touch them. All the bugs in them can’t be fixed in 5 minutes.
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NateEag 965 days ago
For sure. Tech debt can be much worse than the average manager realizes.

I thought it was worth pointing out that the described issue wasn't actually tech debt, though.

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