Hacker News new | ask | show | jobs
by bern4444 975 days ago
Downtime happens - no one is happy about it but it comes with the job and downtime will happen whether you use cloud or run on prem.

Cloudflare at least accurately reflects the incident on their status page.

Often dashboards will show everything green despite the service being down.

In these moments communication is critical and Cloudflare does it well especially as we all know when it comes to the post mortem. They are very transparent about these issues and incidents.

2 comments

True.

It's also nuts that this downtime according to creation of the post -> resolved in comments, was only 27 minutes...

I've literally been on standby to get an answer what happened with a huge cloud provider for 3 weeks now and today they got back with static assets that weren't reachable ( ico's ???)

They don't even know what happened since it's not logged in their logging, since it's using middleware and because of the sudden weekend downtime, they middleware wasn't triggered...

After a detailed description that we found that it was related to a app service plan, they came back with 404's on static assets...

Only now it got escalated..

Fuck the cloud, outside of cloudflare.

The only time we had a downtime with cloudflare, they gave a detailed description and it was related to our cloud provider and not Cloudflare . Then their was a infra update and it also didn't get logged... Because of that we thought it was the wrong party...

18 hours down, redeployment fixed it, nothing logged on their end. Luckily one service wasn't redeployed ( barely used), so we can prove there was an issue.

Ho boy...

I'm wondering how many more weeks it will take...

> was only 27 minutes...

I was affected by the tunnel outage. It was down for closer to 3 hours, not 27 minutes. (Their status page does accurately reflect this time)

Okay, thanks for the correction! Didn't knew that.

I checked the author post. Normally it's pretty quick to post here as soon as something is "noticed".

> The only time we had a downtime with cloudflare, they gave a detailed description and it was related to our cloud provider and not Cloudflare

Hah. Cloudflare's rise to fame was them proudly announcing how their servers were running but the users misconfigured their site, by "defacing" the users' non-resonse.

?

Cloudflare detects downtime of the underlying cloud/host.

You'll literally see a cloudflare error page and think it would be related to them, while it's actually the underlying provider.

Has Akamai had a global outage? They are the largest player in the market and i don't recall one global outage from them.
Google is a friend :)

Looks like there were 2 outages[0], one in June and one in July of 2021.

[0] https://www.reuters.com/technology/websites-airlines-banks-t...

These would be the only ones big enough and long-lasting enough to make the news for non-techies.

Your regular, run-of-the-mill outages aren't reported in Reuters... but are likely much more common than you'd believe.