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by akaitea 971 days ago
Had an experience recently where I tweeted at booking.com's profile @bookingcom only to be tweeted back by 5-6 different lookalike profiles all pretending to be customer support and asking for my personal information and a WhatsApp phone number to resolve my issue. All the accounts were something like @Bookingcomx @BookingCom_44 @BookingCom__4

I'm thinking how hard can it be to automatically block this from Twitter's end? They were all using the official booking's profile image and had something in their profile info indicating they were "booking". It's just a few simple checks and then at the very least require extra validation of the account before allowing them any further.

You can go right now and look at everyone sending tweets to the official account, their replies will be full of scammers https://twitter.com/search?q=%40bookingcom&src=typeahead_cli...

1 comments

> how hard can it be

Quite hard when you've fired everyone :-)