[DanBC]

> IANAL; have you looked down any legal avenues?

I'd have thought it went something like "Facebook's servers; Facebook's rules". They don't have to allow any content they don't want, and if they had a spam coming from an URL they're probably going to block that.

It's unfortunate that a company's customer got that whole company banned from Facebook. It could be a lot worse - all those networks could share data about who they've banned and the company could be banned across Twitter and etc as well.

[dazoot]

Here at Cabanova we take abuse complaints very seriously and take down any phishing / spam sites, our users make. It's the same as banning gmail.com if some user sent a SPAM mail.

It's a shame that Facebook takes so long to answer or give feedback to it's support requests. I know there are probably many support requests but this is unacceptable behavior.

[DanBC]

> It's the same as banning gmail.com if some user sent a SPAM mail.

Very many sites get blocked because of the actions of their users.

A quick websearch found this:-

(http://www.419scam.org/419-cabanova-com.htm)

I don't know anything about how Facebook works, but that's enough to have you in some email blocklists for some time.\

> I know there are probably many support requests but this is unacceptable behavior.

No. It is frustrating for you, but it is not unacceptable. They've had malware / spam / phishing coming from your domain. They've blocked your domain. That's good behaviour.