[ahegevall]

We have a rigorous compliance approval process for new customers that includes approving their app UX, marketing collateral, user communications, internal compliance & underwriting policies, etc.

For existing customers, we have and are in the process of building monitoring systems to verify customers are sending required communications (ie signed loan agreements, adverse action notices, payment reminders, statements, etc) and that their decisioning aligns with the credit policy we've approved.

In the near future, we're going to build tools to automate/handle a lot of the compliance-sensitive processes/ops for teams that don't want to own it themselves. This will include Pier-powered user communications and underwriting, among other things. We'll have more to share on this soon!