[hercule]

Very cool. Not in NY but curious to see how it turns out. Face-to-face is definitely the best way to do an in-depth customer interview, if you can get up the gumption.

One thing I like to do is visit coffeeshops (chains like Starbucks work best) and target people who aren't in a rush or engrossed in work. Being friendly and giving them a gift card (hence the chain coffee shop) for their time works wonders.