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by kube-system
977 days ago
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You must be misremembering. Southwest has an assigned boarding order, and you pick any seat when you board. It is likely that your family was scattered around because of limited available seats when you boarded. Those who fly don't fly Southwest very often aren't familiar with the check-in process and often end up in the later boarding groups. Showing up and checking in for the flight in-person typically results in a late boarding group, because most of the good boarding groups are already taken 24 hours before the flight when online check-in opens up. https://www.southwest.com/help/day-of-travel/boarding-proces... |
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This is probably due to the weirdness of that flight. It was our last day in the US and we were to fly from PHX to ODR at, say, 16:00 to fly back to France the next day. We were earlier than planned at PHX and there was an earlier flight to ORD.
I asked if we can take that one - no problem. It is only when the planse started and the crew announced that we are flying to Portland that I thought WTF??
And this is how I discovered that a flight labelled A to B in the US can actually mean A to B via C where C is on the other side of the country. Kinda our city bus or underground... :)
We met very nice people, though, and I had an interesting discussion about the US. My son discussed with a lady in another row and she wanted him to meet his daughters when they will be in Paris :)