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by busterarm 978 days ago
Way back in 2014 or whatever it was I was really questioning the decision Fog Creek made to spin out Trello and Stack Overflow. It seemed to only benefit investors and I wondered how the companies could diversify their income streams with such fixed-niche products. At the time having such an opinion was very opposite of mainstream.

Even though Trello was acquired, I feel like Fog Creek the company and all of its products have suffered the worst fates possible from this decision.

For years the place seemed like an idea factory where people made great products and now it's basically irrelevant.

3 comments

> Way back in 2014 or whatever it was I was really questioning the decision Fog Creek made to spin out Trello and Stack Overflow. It seemed to only benefit investors and I wondered how the companies could diversify their income streams with such fixed-niche products.

I was at Fog Creek (FC) while some of these decisions were made. There are a few missing pieces here that may help it make more sense.

The model was for FC to act as an incubator and fund other projects on the backs of FogBugz and Kiln. I'm more familiar with Trello, but with SO I'm sure the idea was the same: when you take VC, you are committing to a very specific model: burn cash on getting as large as possible.

The goal with Fog Creek was to _not do that_. So, rather than having FC take funding, Trello was spun out and raised as it's own entity.

FC employees received equity (in lieu of profit sharing) in these products.

The last product to come out of FC was the result of a few competing teams working on different projects. Glitch (nee Hyperdev) was.. not a great idea, with not a great team on it.

A leadership change shortly after the focus on Glitch led to (more-or-less) the complete collapse and acquihire of it by Fastly.

> Even though Trello was acquired, I feel like Fog Creek the company and all of its products have suffered the worst fates possible from this decision.

I guess it depends on your measure. FC employees made money. I regret what FC was turned into at the end.

I disagree. StackOverflow grew to be many times the size of Fog Creek software. It was highly successful for a time.

You can not anticipate back then that AI would train on its Q&A and then provide the same service but fully integrated into IDEs. StackOverflow is being destroyed by Copilot and ChatGPT.

> You can not anticipate back then that AI would train on its Q&A and then provide the same service but fully integrated into IDEs.

What an interesting interpretation of events. For years (almost since the beginning) users were complaining about the experience. The SO leadership took pride in ignoring those complaints. Remember Jeff Atwood repeatedly boasting, without a shred of evidence, that the lack of discussion was what made SO popular? They dumped resources into automating the closing of questions in the coldest possible manner. They had out of control mods that everyone hated, but the answer was always that those very mods were the only ones that mattered for the site. They knew about the ridiculous dup trolling, and they did nothing to prevent it. The list goes on...

Now that they're in trouble, the explanation is that a new technology came along that nobody could have anticipated. No. They lost their base of new users long ago to Reddit and Discord. They had enough existing users that put up with their crap because SO was a standard part of the toolbox, and it's where Google took you. They did everything to make the site awful and now they're attributing their problems to new technology.

The way we measure success is different. The history of the web is littered with companies that had a big exit and died/became-irrelevant.

SO destroyed itself several times over (first by its own moderators and then by the company itself). ChatGPT just nailed the lid shut.

Success to me looks like a lot of real users paying a lot of real money. SO never really had that. It tried to be a VC unicorn and was acquired by Prosus. Most of Prosus' other investments also look really questionable if we're headed for a global recession like it looks like we are...

> The way we measure success is different. The history of the web is littered with companies that had a big exit and died/became-irrelevant.

Given a long enough timeline every companies dies or they pivot so extreme that they resemble nothing that they were to begin with.

That might be true but it's a very nihilistic way to look at things. I believe SO had many more successful years ahead of it but decisions taken by the company and moderators sped that process up.
I don't think it nihilistic. The world changes; it changes rapidly; it changes dramatically. Successful businesses pivot, and as a result, often don't resemble the company that they used to be.

The end game of successful businesses is to become a conglomerate of sorts. Once a company owns enough brands/products across enough markets, they can shed the under-performers and expand into new segments and industries.

I think we're in agreement. But the original commenter was stating that all companies die or change given a long enough timeline so criticizing a company for dying/changing is pointless since that happens to everyone.
Criticism of the company has been done to death, but I'd be interested to hear criticism of the moderator actions. (I'm not even sure which actions you and the grandparent are referring to.)
The moderators seemed to collectively go insane with maintaining the purity of their individual fiefdoms.

Questions and answers both got moderated out of existence with high frequency with it being clear that the moderator didn't understand either. I remember this behavior becoming rampant throughout the community around 2012 and the moderators being incredibly toxic in Meta SO. I removed my profile and never looked back then.

> Success to me looks like a lot of real users paying a lot of real money. SO never really had that.

Or you follow the lean engineering model, like Whatsapp did. Millions of users paying a $ each are still millions of $, and Whatsapp prior to FB acquiring them had very very low operating costs - similar to Stackoverflow by the way. Both engineered their systems to run on incredibly low resources.

> AI would train

No, Google made StackOverflow live and StackOverflow die by stopping its referencing.

SO should really pivot to the search business. They have everything: The culture of how to build a website that answers users’ questions, the culture to index pages, the culture to get an invested community. The only faulty mechanism here is Google, and SO would be a much better steward of how people want webpages to look like, than Google.

Somehow they never managed to get search right.

It's decent, but most often DuckDuckGo gives more relevant stack overflow answers than stack overflow itself does for the same query. Even though SO has far more information to tune the results on than DDG.

Another "proof" of how bad their search is, can be witnessed in the millions of duplicates. SO basically got an army of volunteers who know how to operate this search within their niche, to close duplicates, something that a decent search result would solve for a big part.

> No, Google made StackOverflow live and StackOverflow die by stopping its referencing.

Maybe that as well. But I have definitely reduced my Google searches for technical answers and focus them on ChatGPT. So to me it doesn't matter if Google stopped referencing them or not. ChatGPT is phenomenal at answering technical questions with context specific answers and code snippets.

Fog Creek is now known as Glitch, and was acquired by Fastly last year.

https://en.wikipedia.org/wiki/Glitch_(New_York_company)

I'm aware of this but also who cares? It's was down to 14 people. That's a bad exit.

Fastly is also kind of a struggling company itself.

Many years back, Fog Creek was the first company that I learned of that put up fake job openings to portray more success than they were really having.

Fake job openings feels sketchy. Do you have a source or a link?