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by ddtaylor 978 days ago
How do you mess up where your product value is massively derived by unpaid volunteers?
4 comments

Many ways, for instance you could ask Reddit for advice :-)
Elon might also have some good suggestions on the topic.
I blame the unpaid volunteers to some extent. Sometimes they're overly rude, not always, but we've all seen it. You never have that problem with AI. You can ask all the questions you want and it will at least try to answer them.
AI can do the same thing - it'll probably pretty up the words more, but it's perfectly capable of fuzzy matching a "duplicate" question, passive aggressively telling you to sod off, and telling you that some questions are wrong to ask.
Not chatgpt:

"Yes, that was a duplicate question, but that's absolutely fine! I'm here to help with any questions you have, whether they're duplicates or not. If you have any more questions or need information on any topic, please feel free to ask."

The moderation policies that lead to this are the product of SO's management.
Agree completely. They did the same thing with discourse. The type of thinking I classify as "I'm smarter than my users".

Draconian limits on even slightly adjacent questions in SO are basically the same thinking that led them to prevent posting on a Discourse thread _in private instances_ unless your answer has the number of words they think you should use.

And they of course justify it by saying their "research" says this will create a "healthier" community which is of course bullshit.

I was under the impression that they were trying to shift their value into selling that enterprise version.
There’s precedent, see CDDB/Gracenote.