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by Rauchg 978 days ago
I appreciate your good faith engagement and legitimate questions.

Three quick reactions:

- The employee did not find location information on our platform. Our security team is certain of this and that the system worked as intended, but the employee misused it.

- Everyone at the company takes PII and protecting customer data extremely seriously. We have and we will continue to reinforce this in light of this situation.

- Our ToS are specifically designed to protect our customers. Note that in the terms folks are discussing we mention “only in connection to providing our services”. That said I’ll be following up internally to see if more clarifications can be made (I’ve seen companies provide high level summaries in the past to help with the legalese interpretation)

1 comments

Thanks for this response, appreciate it and it means a lot for me to get these clarified (I admittedly struggled to find it on X so asked here).