[mananaysiempre]

> Linux isn't there yet to allow average users to upgrade major distribution versions.

I hate to say it, but ... don’t? Go the full managed-workstation route, put an LTS on there, and hope you’ll have a chance to do a version upgrade sometime in the coming years. I usually dislike the idea of using an LTS on a personal machine, but here, when the person using the computer isn’t the one maintaining it, it feels appropriate.

I agree it should be better, but it doesn’t feel like a grandma problem, it feels like a smart-and-willing-but-not-savvy problem. (Not that grandmas can’t be in the latter category, it just doesn’t sound like that’s what you’re describing.)