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by tallanvor 973 days ago
At the enterprise level, I suppose you could be looking at IBM Rational or Microsoft Dynamics. I'm surprised ServiceNow isn't trying to break into this space. But with the amount of customization that ends up being demanded, I'm not surprised the big companies start rolling their own.

For smaller companies, there's so many choices out there, I can understand why it's hard to decide on one.
1 comments
botulidze 973 days ago
> IBM Rational or Microsoft Dynamics

Thanks, haven't checked those two.

> I'm surprised ServiceNow isn't trying to break into this space.

Last time I ran SNOW a few years ago, it was slowly but steadily heading into the SAP trajectory - highly-customazible per customer needs, expensive to pay and even more expensive to migrate onto. And it doesn't seem to prioritize any developer-oriented features to appeal to that crowd.

I.e., they have GitHub integration but it's not something I could convince a developer to use on a daily basis unlike Jira's one: https://docs.servicenow.com/bundle/vancouver-it-asset-manage...

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TheNewsIsHere 973 days ago
ServiceNow’s current CEO is one of SAPs former CEOs. It’s become very heavy on sales culture. On the other hand, they’ve been trying to get customers to stop customizing core functionalities and adopt the platform’s processes. That’s probably not a bad thing overall.

Specific to this thread, though, they have much broader Github integrations available as well, including using git to manage apps authored in Studio, although there are some pain points.

More broadly, I wonder if anyone _really_ wants to be in this space if they’re not developing products specifically for developers as a core line of business. Dynamics and ServiceNow and other platforms and ERPs are great for reporting and tracking, but they often work in completely different ways than developer tooling does because they’re developed for fundamentally different roles.

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