| I'm fine with Google having a lackluster flights booking app. I'm not fine with it showing up by default. I'm seriously pissed off when stores (Google Play Store, App Store, Amazon, et al.) show ads when I search for a brand name. Ads show up first for popular item categories, and sometimes take all the space above the fold. I was looking for HBO Max this weekend. Disney came up first. How is that permissable? To sell your competitor's name is wholly uncompetitive. A shakedown of every business with an internet presence. Just because Google was in the right place at the right time shouldn't give it license to continue this shitty behavior -- without innovating or delivering value -- for the rest of all time. |
I don’t know where this came from. If I am googling Cancun it’s the perfect time to show me an ad for less famous destination I never heard of but might end up going to.
If I had somehow never heard of Toyota, telling me it exists when I am looking up Honda is perfect.
I get that there are plenty of times where this is annoying but there are also plenty of times where this unlocks awareness that helps a consumer.