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by patio11 5186 days ago
There exist many, many businesses where V1.0 of the product can be the CEO scrambling with a cell phone, Gmail, and a spreadsheet. This is especially true for business process innovation type businesses like e.g. ZeroCater (which actually started out pretty much exactly like that). After you learn exactly where the painful bits are you can code to prevent them rather than coding for problems which may not ever be experienced by any human ever.

To this day, there's a couple of things where my workflow is "SSH into the box and run commands against the Rails console" because those tasks were never common/important/etc enough to justify even an hour writing up a tool to automate them.
1 comments
NameNickHN 5186 days ago
[...] those tasks were never common/important/etc enough to justify even an hour writing up a tool to automate them.

I can't agree more. It took me a while to get there but in the end it's exactly what everybody should do.

As of right now I'm manually creating the accounts of new customers (has something to do with creating new database tables which is done half-automatically). Right now there is only a trickle of new customers (due to the lack of marketing) and it's not worth it (yet) to program a fully automated registration process which would require a registration form, payment processing and above mentioned account creation.

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patio11 5186 days ago
A major "aha!" moment for me was 37Signals writing "If you have a 30 day trial anyhow, launching with billing code written means you've swapped something customers actually will notice today for something they won't." I don't endorse that specific advice (because you should probably auth cards on launch day) but the kinda relentless scope-cutting it implies has been a major win for me.
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wulczer 5185 days ago
We launched with billing code, but did not have code to actually do something with accounts that did not pay until they were into their 35th day of a 30 day trial (a slight estimation error, you know how software development works).

"Hey, you lucky guys, we're extending your trial period by five days! Ain't that cool?"

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