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by makeitdouble
970 days ago
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Yes. This also happens on luxury goods: if you're selling hotel rooms on top of a casino, accepting Amex/Diner etc. is table stakes. Cheaping out on processing fees or putting friction on the payment part will be a signal that you don't understand your customer and will potentially be nickel and diming the experience all the way down, which is clearly not the image you're trying to convey. |
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In other countries like Romania the taxi drivers just laugh in your face when you try to pay with an amex. I hate that thing but our stupid HR VP from the US forced it on all of us. Probably gets some nice kickbacks in return.