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by mfwit 982 days ago
But has Comcast service gotten any more reliable?
2 comments

My n=1 but yes, it's impeccable. I have Comcast cable internet + TV. Perhaps 10-15 years ago it went out whenever there was bad weather and remained down even after power had been restored after an outage.

I can't remember the last time it went out (outside of power outages). At least 10 years.

Boston area here, and genuinely can't complain for the past 15 years over 3 different cities or parts of Boston.

About 6 years ago I had some spottiness when I had moved, but a call had a senior tech rolled out, it was identified as too strong a signal as I was so close to the head-end in the building, put an attenuator on the connection to get it smack in the middle of its target range and it was perfect after that.

Even right now my bill has dropped from $90 to $80, and again recently from $80 to $75 with no contract, for 1.2Gbps down, 35Mbps up. In which I actually get the full 120% over-provisioned speed all the time. No bandwidth cap in Massachusetts, either. I run my own DNS servers in my homelab, and with the network equipment on UPS backup, even power outages have failed to cause a service interruption in the 4 years at my current location.

My area is going to soon start piloting its municipal fiber rollout soon. That I'm looking forward to as it'll give another option and increase competition. I look forward to having improved options -- likely at lower prices still, since the cities are targeting 1Gbps symmetrical for $50/mo -- one way or the other in the coming year or so.

Not for me. Seems to have short outages every week or two. Had about two weeks recently during which, about half the time, the outages were severe enough to show up on Comcast’s tracker.
This was largely my experience even though I'm in Comcast's backyard. Constant modem reboots for seemingly no reason and outages of varying lengths.

Switched to fios and I'm never going back to coax.