[snapetom]

You're also often dealing with people at their worst. I know of two vet clinics in my area have had to put up signs warning that they will not tolerate abuse and berating at their staff, obvious signs of intoxication, etc. How many businesses have to do this?

One of the first things my wife was told in vet school was, "Most of you are here because you want to deal with animals and not people. In reality, if you are not good with dealing with people, you are not going to make it in this field."