[g9yuayon]

> AWS support is so nice, you can't believe it.

This reminds me of the fond days of having weekly customers calls. We develop AWS services, and we answer our customer-support calls directly. No middle man. Just techies to techies. And we made promises to customers on the fly, and customers sometimes project managed us.

[kubb]

Sounds like hell...

[oblio]

The last part is a over the top but direct access to customers as a dev is a plus, not a minus.

[User23]

Customers aren’t that bad, really.