[moorg]

Presumably.

It's also possible that some organizations incur more than $9 per month in admnistrative or other costs to bill a single customer.

[pc86]

Maybe if you're billing with a paper and pencil, mailing out invoices, and you have to drive a bag of checks over to the bank.

BuildKite is an orchestration SaaS, they don't even own or run the hardware the agents are on. If it costs them $9/mo/user to manage that most of the C-suite should be fired.

[eviks]

Do they use another $9/per month/per customer SAAS subscription to achieve that?

[moorg]

You'd be surprised how many firms have subscriptions to billing insights, know-your-customer, fraud detection and other similar services. Many of the "AI" companies that are emerging do such things.

[eviks]

That wouldn't surprise me. What would suprise me, though, if any of this (individually or in aggregate) is such a huge expense on a per-customer basis