Hacker News new | ask | show | jobs
by CogitoCogito 984 days ago
> That said, you are bringing up the right questions on the general topic of account recovery that everyone should be asking even without passkeys: "How would I login if I forget my password / lose access to my password manager / lose my second factor devices" and have a plan. Introduction and adoption of passkeys do not completely eliminate the need for thinking about your account recovery situation.

Talk about victim blaming. Google and other companies introduce policies that make total identity lockout both easier and more problematic. Instead of investing in customer service to deal with this issue, the customer needs to "have a plan". What a crazy coincidence that this policy increases Google's profitability by decreasing support.