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by londons_explore 979 days ago
> communicate outages to services I use

In general, they seem bad at communicating relevant information. Just looking over at emails from Google, every single one of the last 10 emails they sent me was not relevant to me specifically.

> "[Important notice] Tax changes in Nepal" (yet I have never made a sale in Nepal)

> "Secure your Google Admin account with these best practices" (yet I already do all those things)

> "Preparing for the upcoming Google Ads change on October 31, 2023" (it's all about mediation waterfalls, and I'm 90% sure I don't use them, and 100% sure I don't know what they are)

1 comments

AWS got this very right with the per-account incident dashboard.
Except when their systems don't correctly discern what services you may be using...