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by linguae 980 days ago
This practice is becoming widespread in the Bay Area, and I saw this in Boston earlier this year on a business trip (and what made it worse was that the particular restaurant I ate at didn’t announce the fee in the menu; it wasn’t until I saw the check that I saw the 4% surcharge). I refuse to dine at restaurants that charge “kitchen fees” or “service fees.” There are still restaurants that don’t engage in this practice, but more are adopting it. Unfortunately if I’m with someone else who invites me to a restaurant that engages in such practices, then it’s harder for me to boycott.
1 comments

I have no issue with restaurants who want to use service fees or kitchen fees, provided they're entirely clearly displayed before ordering.

If you add a 4% kitchen fee to the bill, my typical 18-20% tip becomes 14-16%, exactly the same as if you added a "parties of 6 or more have an automatic 18% service fee" then my tip becomes 0% (on top of the 18% you're already charging me).

If you try to sneak in a 4% fee that wasn't disclosed, let's just say that my tip changes, but does not become larger, if I discover your deception.

> If you add a 4% kitchen fee to the bill, my typical 18-20% tip becomes 14-16%, exactly the same as if you added a "parties of 6 or more have an automatic 18% service fee" then my tip becomes 0% (on top of the 18% you're already charging me).

It's unclear to my why you're equating tips with the bill (which 4% kitchen fee is part of, it's not gratuity). One of these goes to the peons, the other goes to the restaurant.

Your approach is just doing the the restaurateur's dirty work of fleecing the employees' tips by shifting it directly into the restaurant's pot. Congratulations, working as intended from the restaurateur's perspective.