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by tanepiper 977 days ago
When I worked at Scottish Gas, dealing with tenement flats in Edinburgh was always a nightmare because TGB (the old billing system) used the old 1F/2F/3F system but the electricity system used the numbered system - so customers would get mail for both but it would be mixed up all the time.

If you have to deal with a pre-pay meter going in, or just a change in meter they usually screwed up the MPR number with the address and end up replacing the wrong one.

And I lived in Edinburgh for 13 years, mostly in tenement flats - so it was always a hassle.