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by rahimnathwani
984 days ago
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but I will say that restaurants I've been to always highlight any mandatory fees besides normal sales tax on the menu
In San Francisco, restaurants rarely highlight the fees. They are usually in smaller font at the bottom of the menu (and maybe only on one side of a double-sided menu) and sometimes not discoverable until you get the bill.Here's a typical example (click on 'menu'): https://maps.app.goo.gl/XS3puQEttQVtTW1FA Tartine hides the 5% surcharge at the bottom of the menu in smaller font. It's also one of three bullets: the first and third are about food safety. What's the rationale for putting the surcharge bullet in between the two food safety bullets? Also: if you order online from Tartine, you won't see the surcharge until you go to check out. And if you order from one of the handwritten 'daily specials' signs, you won't see the surcharge until you pay. (Using Tartine as an example. It's not unique.) |
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FWIW, I think those kinds of "5% employee surcharge" fees are total bullshit and should be included in the price. The only reason "fees" should ever be pulled out separately are if they're optional, variable, or depend on something besides the unit cost on the product.