[notabennett]

Yes, and: Patreon is, at its core, a professional services provider for large YouTube artists. That's the segment it's best at supporting and the segment that needs it the most. But its valuation is based on the idea that it's going to capture some percentage of the entire creator economy.

I do think there are some specific details about Patreon's history and leadership that make it unusually bad at running an engineering organization, even for a VC-backed startup. It has some deceptively hard engineering problems and has struggled to attract, retain, and use technical leadership equal to those problems.