[haarolean]

As a maintainer I feel like the first tip is not the best approach sometimes. People tend to raise a lot of “I got a problem” issues (well, we all do sometimes) which they solve themselves in a short time (e.g. a misconfiguration). Responding instantly to such sounds inefficient.

[nathanwallace]

Fair point! Rapid response is definitely valuable for thoughtful issues or PRs. For "questions" we try to just ask for more clarifying details or do a brief pointer to documentation. I find it can also be useful to deliberately slow down responses when getting caught in a low value conversation - kinda like rate limiting undesirable traffic to your website <grin>.