[sensanaty]

I think most of the people hyping it up are just thinking about the pure money-saving/generating side of it. You can automate away entire teams of people, imagine all the savings! You can generate infinite content with 2 clicks for basically free, think of the money to be made there!

They of course ignore the fact that most people don't want to be talking to a robot and would take the human any day of the week. And most people create things as an outlet for their creativity or whatever else, not (solely) as a way to make oodles of money.

The company I work for provides tools for Support teams, and there's been talks from the higher ups about "automating away 90% of conversations", which basically translates to us auto-closing 90% of all incoming messages for our customers based on some "AI" decisions. The only people who buy into it are the CEO/CTO and their direct underlings, everyone else in the company realizes how fucking stupid and shortsighted that is, but they don't care. It's the big hype thing, all the competitors do it regardless of how idiotic it is, and our customers want to get rid of as much human labor as possible.

[wildrhythms]

It's pretty clear the implementation of these 'AI's is not solving a user problem. At my workplace we have mountains of user requests for maybe ~5 key features from years ago that no staffing has been assigned to; instead, the PMs and VPs and Directors are focused on shiny new features (yes, like 'AI') that they can put into marketing materials and get promoted. It's all hype. I have never seen a single customer request for the 'AI' features that these multi million dollar engineering teams are working on now.