https://devblogs.microsoft.com/oldnewthing/20120119-00/?p=85...
https://www.abbreviations.com/term/1424467/customer
(Confusingly, most of the search results I found point at "customer experience" which doesn't fit as well here. I've definitely seen support write about "the CX has an issue with ..." so I'm pretty sure this is a standard term.)
https://devblogs.microsoft.com/oldnewthing/20120119-00/?p=85...
https://www.abbreviations.com/term/1424467/customer
(Confusingly, most of the search results I found point at "customer experience" which doesn't fit as well here. I've definitely seen support write about "the CX has an issue with ..." so I'm pretty sure this is a standard term.)