[infixed]

One of the issues with AI products is that they often require a good amount of input to use. It seems to me that a great AI product would save me time and do things for me without being asked to.

For example, at our company we have a quite a few of alerts set up. Datadog also automatically detects anomalies. It would be neat if this (or something else) could automatically do an initial triage without being prompted and give me a free headstart on issues that come in.

Otherwise, it feels like it's "work" to learn how to use the product, which seems to miss the promise of AI (doing things for us!).

[yasmind]

100%. We already have some of those more-automated features, e.g. giving you context about recent changes that might be related to an alert, like deployments that might be related, feature flags, etc. But def interesting to do more around triage. Are you using anything today for triage or is it all manual?